Cancellation Policy

We require a minimum of 24 hours notice to cancel an appointment as this allows time to fill that space.  If you cancel on the day of your appointment without reasonable cause you will be charged a cancellation fee of the cost of the appointment. If you decide to re-schedule 50% of the fee will be subtracted. Of course, emergencies happen and this fee will be waived at your practitioners discretion.

A reminder SMS will be sent to you prior your appointment. This is a courtesy only. You are responsible for your appointment and if you are unable to attend, please call, email or follow the cancellation link to reschedule or cancel as per the cancellation policy. Occasionally there are hiccups in the system and the reminders may not be sent. Please note that we are not responsible if you forget your appointment due to you relying on this reminder. Thank you for understanding.